Dynamics 365 Supply Chain

Plan, Make, Move, Sell.
On One Operational Backbone.

Supply Chain Management and Commerce builds: demand planning, procurement, manufacturing, warehouse, POS, e-commerce, and B2B/B2C selling - integrated with Finance on shared Dataverse.

Does This Sound Like Your Team?

Problems We Eliminate

Demand forecasts are spreadsheets that nobody trusts

Demand planning in SCM with statistical + ML forecasting tuned on your sales, promotions, and seasonality

Warehouse runs on paper picklists and a 2008-era WMS

Warehouse Management with RF scanning, wave + load planning, and a mobile app for warehouse workers

POS and e-commerce are different systems with different inventory views

Dynamics 365 Commerce unifies POS, e-commerce, and contact center on a single product + inventory catalog

Procurement is email-and-PDF; PO approvals take a week

Procurement and sourcing with vendor catalogs, approval workflows, and 3-way matching to invoices

Manufacturing scheduling is gut feel; we miss promised dates

Master planning + production scheduling with finite + infinite capacity views and shop floor execution

Inventory write-offs spike every quarter; nobody knows where shrink happens

Cycle counting + lot/serial tracking with audit trails and Power BI shrink dashboards by location

Proven Business Outcomes

The Numbers Behind Supply Chain

Results reported by Microsoft Dynamics customers across Microsoft Total Economic Impact studies and independent analyst research.

+15%

forecast accuracy after switching from spreadsheets to SCM demand planning (typical client outcome)

-20%

cycle time on warehouse outbound after Warehouse Management + RF scanning go live

Unified

inventory across POS, web, and contact center - no overselling, no orphan stock in stores

+12%

on-time-in-full (OTIF) improvement from master planning + production scheduling discipline

Real-time

operational dashboards on inventory, OTIF, shrink, and procurement cycle times

Multi-co

multi-company, multi-currency, multi-warehouse architecture - global rollouts done right

Capabilities

What we ship for
Supply Chain.

Every engagement is custom, but here is the work we do most often, and the work we are known for.

Demand planning + forecasting

Statistical + ML forecasts, planning cadences, exception alerts, and planner dashboards in Power BI.

Warehouse Management

Mobile device profiles, wave + load planning, cycle counts, lot/serial tracking, and 3PL integrations.

Manufacturing execution

BOMs, routes, production orders, shop floor terminals, and finite-capacity scheduling.

Commerce (POS + e-commerce)

Store ops app, omnichannel catalog, pricing + promotions engine, and headless commerce APIs.

Procurement + sourcing

Vendor catalogs, approval workflows, 3-way invoice matching, and category management.

Operations dashboards

Inventory, OTIF, shrink, procurement cycle, and Commerce sales dashboards embedded in Teams.

Our Process

Predictable Delivery, No Surprises

A structured, four-phase delivery model built around Microsoft Success-by-Design and FastTrack guidance.

01

Operations Audit

We map your forecast accuracy, warehouse layout, manufacturing flow, procurement cycle, POS/e-comm state, and the inventory pain points hurting margin most before designing.

02

Architecture & Design

SCM schema, warehouse + mobile device profiles, master planning rules, procurement workflows, Commerce channel + catalog model, and dashboards signed off by ops and finance leadership.

03

Build & Pilot

SCM configured, Warehouse Management piloted on one site, Commerce piloted on one store/channel, integrations to Finance + Customer Insights live, and UAT cycles complete before broad rollout.

04

Rollout & Stabilize

Phased rollout by site, store, or channel. Daily standups in week 1, weekly through month 3, and 30-day hypercare. Cycle count + planning cadence governance follows.

Why Cloudsheer

Why Work With Us Over Anyone Else?

We Pilot Before We Scale

Operations rollouts that big-bang every site or store fail in production. We pilot on one site, one warehouse, or one channel - fix the gaps, then scale with a tested playbook.

Real Manufacturing + Retail Experience

BOM modeling, finite scheduling, omnichannel inventory, and POS-to-warehouse atomic transactions are not generalist work. Our SCM and Commerce architects have shipped this in production.

Forecasting That Actually Moves

Most SCM forecast modules ship and never get tuned. We instrument forecast accuracy, hold quarterly retros, and integrate planner feedback loops so the model improves with use.

Integrated With Finance, Not Bolted On

Cost of goods, inventory valuation, intercompany transfers, and revenue recognition stay clean because SCM, Commerce, and Finance share Dataverse - not stitched via middleware.

Free Dynamics Scoping Call

Ready to Run Operations
on One Backbone?

In 30 minutes we will audit your current operations stack - planning, warehouse, manufacturing, retail - and hand you a clear Supply Chain + Commerce roadmap at no cost.

  • Operations stack audit
  • SCM + Commerce scoping
  • No obligation whatsoever
Book My Free Supply Chain Call
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