Turn Your Portal Into a
Revenue and Retention Engine
As a Salesforce Experience Cloud consultant, Cloudsheer handles portal development end to end - customer, partner, and employee portals that deflect up to 48% of support tickets, cut partner onboarding costs in half, and drive loyalty.
The Problems Experience Cloud Solves
Customers flood your support team with questions they could answer themselves
Customer Service template with Salesforce CMS deflects 40-60% of tickets
Partners operate blind - no deal visibility, no shared pipeline, no collaboration tools
Partner Central template with deal registration and pipeline dashboards
Onboarding new customers or partners is manual, slow, and expensive
Experience Builder guided onboarding cuts time 50% with External User Licenses
Your portal is disconnected from Salesforce - data is stale, syncs break, users lose trust
LWR sites with Sharing Sets keep accounts, cases, and knowledge in sync
Your digital experience looks generic and doesn't reflect your brand
Build Your Own (LWR) delivers branded portals on every device
Portals That Deliver Measurable Business Outcomes
These are the outcomes organizations achieve when they replace disconnected tools with a CRM-native Experience Cloud portal - backed by Forrester research and Salesforce customer data.
48%
average reduction in support case volume through self-service portals and knowledge deflection
3.4x
ROI reported in Forrester Total Economic Impact studies of Experience Cloud deployments
40%
faster case resolution when customers use portal-based case tracking with knowledge articles
50%
reduction in partner onboarding costs through guided digital journeys and automated provisioning
88%
of customers say the experience a company provides is as important as its products or services
2.6x
higher partner engagement rates when portal includes deal registration, MDF, and co-selling tools
Capabilities
What we ship for
Experience Cloud.
Every engagement is custom, but here is the work we do most often, and the work we are known for.
Portal architecture
Customer, partner, or employee portals built on LWR or Aura with proper sharing model.
Branded design system
Themes, components, and global navigation matched to your brand guidelines.
Member access + SSO
Login flows, role-based access, audience targeting, and SAML/OpenID SSO integration.
Agentforce in portals
Embed Agentforce agents directly in portal pages for member self-service.
Why Build Your Portal With Us?
Portal Specialists, Not Generalists
We have delivered Experience Cloud portals across industries - financial services, manufacturing, tech, and professional services. Every portal we build is designed for adoption, not just deployment.
CRM-Native Architecture
Every portal connects directly to your Salesforce data - cases, accounts, opportunities, knowledge articles, and custom objects. No middleware, no sync delays, no data discrepancies.
Live in 6-8 Weeks
We follow a rapid delivery methodology that gets your portal into users' hands fast. Design, build, test, and launch - without months of requirements gathering or scope creep.
Free Strategy Session to Start
Book a 30-minute scoping call. We will map your portal requirements, sketch the architecture, identify quick wins, and give you a deployment plan - completely free, no commitment.
Portal integrations we build
Deep technical guides with real Apex code, field mapping, and the pitfalls we design out.
Ready to Launch a Portal That
Drives Revenue and Reduces Cost?
In 30 minutes we will map your portal requirements, sketch the architecture, identify the highest-impact use cases, and give you a clear deployment plan - at no cost, no commitment.
- Portal designed for adoption, not just deployment
- No sales pitch - just a clear plan
- You leave with architecture, timeline, and ROI estimate