Experience Cloud Consulting
& Portal Development
As a Salesforce Experience Cloud consultant, Cloudsheer handles portal development end to end - customer, partner, and employee portals that deflect up to 48% of support tickets, cut partner onboarding costs in half, and drive loyalty.
The Problems Experience Cloud Solves
Customers flood your support team with questions they could answer themselves
Customer Service template with Salesforce CMS deflects 40-60% of tickets
Partners operate blind - no deal visibility, no shared pipeline, no collaboration tools
Partner Central template with deal registration and pipeline dashboards
Onboarding new customers or partners is manual, slow, and expensive
Experience Builder guided onboarding cuts time 50% with External User Licenses
Your portal is disconnected from Salesforce - data is stale, syncs break, users lose trust
LWR sites with Sharing Sets keep accounts, cases, and knowledge in sync
Your digital experience looks generic and doesn't reflect your brand
Build Your Own (LWR) delivers branded portals on every device
Portals That Deliver Measurable Business Outcomes
These are the outcomes organizations achieve when they replace disconnected tools with a CRM-native Experience Cloud portal - backed by Forrester research and Salesforce customer data.
48%
average reduction in support case volume through self-service portals and knowledge deflection
3.4x
ROI reported in Forrester Total Economic Impact studies of Experience Cloud deployments
40%
faster case resolution when customers use portal-based case tracking with knowledge articles
50%
reduction in partner onboarding costs through guided digital journeys and automated provisioning
88%
of customers say the experience a company provides is as important as its products or services
2.6x
higher partner engagement rates when portal includes deal registration, MDF, and co-selling tools
Capabilities
What we ship for
Experience Cloud.
Every engagement is custom, but here is the work we do most often, and the work we are known for.
Portal architecture
Customer, partner, or employee portals built on LWR or Aura with proper sharing model.
Branded design system
Themes, components, and global navigation matched to your brand guidelines.
Member access + SSO
Login flows, role-based access, audience targeting, and SAML/OpenID SSO integration.
Agentforce in portals
Embed Agentforce agents directly in portal pages for member self-service.
Why Build Your Portal With Us?
Portal Specialists, Not Generalists
We have delivered Experience Cloud portals across industries - financial services, manufacturing, tech, and professional services. Every portal we build is designed for adoption, not just deployment.
CRM-Native Architecture
Every portal connects directly to your Salesforce data - cases, accounts, opportunities, knowledge articles, and custom objects. No middleware, no sync delays, no data discrepancies.
Live in 6-8 Weeks
We follow a rapid delivery methodology that gets your portal into users' hands fast. Design, build, test, and launch - without months of requirements gathering or scope creep.
Free Strategy Session to Start
Book a 30-minute scoping call. We will map your portal requirements, sketch the architecture, identify quick wins, and give you a deployment plan - completely free, no commitment.
Experience Cloud Consulting Services
An Experience Cloud development company for the portals your customers, partners, and patients actually use.
Customer self-service portals
Cases, knowledge, and account data in a branded portal - deflecting routine contact while customers get answers faster.
Partner & dealer portals
Self-serve ordering, contracted pricing, claims, and enablement for channel businesses - the build proven in our manufacturing dealer-portal work.
Client & patient portals
Secure document delivery, messaging, and status visibility for wealth clients and healthcare members, with identity and MFA done properly.
LWR sites & custom components
Fast Lightning Web Runtime sites with custom LWC components where the template ends and your brand begins.
SSO, identity & access
Login, registration, SSO, and sharing models that give each audience exactly its slice of Salesforce data - and nothing more.
Managed portal operations
Content updates, component builds, access management, and release readiness handled month over month.
We speak fluent Experience Cloud
- Experience Builder
- LWR sites
- Aura to LWR migration
- Sharing sets & audiences
- Experience Cloud licences
- SSO & identity
- CMS & content
- Custom LWC components
- Portal security review
- Self-service deflection
Hire Experience Cloud Consultants On the Model That Fits
Project, dedicated team, or ongoing management - the same senior architects either way.
Fixed-price project
A scoped Experience Cloud implementation, migration, or build quoted as a fixed price against a written scope. No hourly meter, no surprises.
Best for: new builds and replatforms
Dedicated Experience Cloud consultants
Hire certified consultants and developers who work as an extension of your team - full-time or fractional, US-led with offshore depth.
Best for: augmenting an in-house team
Nearshore + offshore delivery
Architecture and client leadership from Dallas and New York, engineering scale from Delhi, UK coverage from London - senior quality at a blended rate.
Best for: cost-sensitive, ongoing builds
Managed services
A named team owning administration, releases, user support, and the optimization backlog month over month.
Best for: post-launch growth
Our Experience Cloud Implementation Process
Audit & scope
Current org, data, and process mapped. You get a written scope and a fixed price.
Architecture
Data model, automation blueprint, security model, and the integration plan.
Build
Configuration and code in a sandbox with demos every week - no black box.
Migrate & QA
Data migration, testing, and a parallel run before anything cuts over.
Launch & grow
Go-live with training and hypercare, then an optimization backlog.
- Verified Salesforce Consulting Partner
- 60+ certifications
- 250+ projects delivered
- Fixed price, senior architects
Experience Cloud is one practice within our full Salesforce consulting offering - every cloud, every US and UK market, one senior team.
Experience Cloud consulting: FAQs
Straight answers for teams evaluating a Experience Cloud implementation partner.
Portal strategy and licence selection, information architecture, build on Experience Builder or LWR, custom components, identity and sharing models, and launch - plus managed operations after. We are the development company behind customer, partner, and client portals across manufacturing, wealth, and healthcare.
Licence model and scope drive it - a focused self-service portal is a different project from a transactional dealer portal. We quote fixed-price after a free scoping call and help you pick the right (cheapest workable) licence model first.
A self-service customer portal typically launches in 4 to 6 weeks; partner portals with ordering and pricing run 6 to 8. Pilot audiences go first so feedback shapes the full rollout.
Yes - Aura-era communities are slow and increasingly dated; we run staged migrations to LWR with components rebuilt as LWC, SEO preserved for public pages, and no login disruption for members.
Sharing sets, audience targeting, and object-level security designed around least privilege, with MFA and SSO at the front door. Every portal build includes a security review before external users touch it.
Yes - managed portal operations cover content publishing, new components and pages, access administration, and release readiness, with a named consultant rather than a ticket queue.
Portal integrations we build
Deep technical guides with real Apex code, field mapping, and the pitfalls we design out.
See a portal build in the real world: how we rebuilt Camp Quality's volunteer and family portals on modern Experience Cloud, passwordless login and all.
Ready to Launch a Portal That
Drives Revenue and Reduces Cost?
In 30 minutes we will map your portal requirements, sketch the architecture, identify the highest-impact use cases, and give you a clear deployment plan - at no cost, no commitment.
- Portal designed for adoption, not just deployment
- No sales pitch - just a clear plan
- You leave with architecture, timeline, and ROI estimate