Patient and Member 360
One record per person, with the context any team member needs before they pick up the phone.
What's included
- Health Cloud data model: patients, members, households, and care teams
- EHR and practice management integration through HL7 FHIR where available
- Care programme and enrolment tracking
- Consent and communication preference management
- Household and caregiver relationships, including power of attorney
- Population and cohort dashboards for operational leadership
- Role-based access designed around minimum necessary PHI
Not included: EHR replacement or clinical documentation · Billing or claims adjudication · Medical device integration






